Privacy Policy

At Gladies Boutique – Muteyaar-e-Khaas, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website gladies.in or interact with us in-store or online.

1. Information We Collect

When you use our services, we may collect the following information:

  • Personal Details: Name, mobile number, email address, billing/shipping address.

  • Payment Information: UPI, card, or bank details (processed securely via payment gateways).

  • Order History: Products purchased, preferences, and communication records.

  • Website Data: IP address, browser type, cookies, and browsing activity on our site.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders.

  • Provide customer support and respond to your queries.

  • Send updates about new collections, offers, or services (you may opt out anytime).

  • Improve our website, products, and customer experience.

  • Comply with legal requirements.

3. Sharing of Information

  • We do not sell, rent, or trade your personal data with third parties.

  • Your data may be shared only with:

    • Trusted service providers (payment gateways, courier partners, marketing platforms).

    • Legal authorities, if required by law.

4. Data Protection & Security

  • We take reasonable measures to safeguard your personal data from unauthorized access, alteration, or disclosure.

  • Payments on our site are processed through secure and encrypted gateways.

  • However, Gladies Boutique cannot guarantee 100% security against cyber threats beyond our control.

5. Cookies & Tracking

  • Our website uses cookies to enhance browsing experience, analyze traffic, and personalize content.

  • You can disable cookies from your browser settings, though some features may not work properly.

6. Your Rights

As our customer, you have the right to:

  • Access, update, or correct your personal data.

  • Request deletion of your data (subject to legal/business obligations).

  • Opt-out of promotional messages anytime.

7. Data Retention

We retain your data only as long as it is necessary for order fulfillment, legal compliance, or improving customer experience.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., Instagram, Facebook). We are not responsible for the privacy practices of those websites.

9. Policy Updates

Gladies Boutique may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our services implies acceptance.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

📍 Gladies Boutique – Muteyaar-e-Khaas
#40 Guru Nanak Nagar Police Station road, near Sharma hospital, Tripuri, Patiala, Punjab 147001
📞 +91 77197 09501 | +91 62804 42500
📧 info@gladies.com