Shipping Policy

At Gladies Boutique – Muteyaar-e-Khaas, we strive to deliver your favorite ethnic wear with love, care, and on time. Please read our shipping policy carefully before placing an order.

1. Processing Time

  • All ready-to-ship products are dispatched within 2–4 business days after receiving your order.

  • For customized or stitched orders, processing may take 7–12 business days depending on the complexity of the work.

2. Domestic Shipping (Within India)

  • We provide reliable shipping across India through trusted courier partners.

  • Standard delivery time: 4–7 business days (depending on your location).

  • Cash on Delivery (COD) may be available for selected pin codes.

3. International Shipping

  • We ship to multiple countries worldwide.

  • Delivery time: 10–15 business days depending on the destination and customs process.

  • International customers are responsible for any customs duties, taxes, or additional charges imposed by local authorities.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on weight, location, and delivery option.

  • Free shipping may be offered on special promotions or above a certain order value (details will be announced on our website/socials).

5. Order Tracking

  • Once your order is dispatched, you will receive an email/WhatsApp with a tracking ID and courier details.

  • You can track your order directly on the courier’s website.

6. Delays

  • While we try our best to ensure timely delivery, delays may occur due to unforeseen issues like strikes, natural disasters, or courier delays.

  • Gladies Boutique is not liable for such delays, but we will assist you in resolving the issue.

7. Incorrect Address / Failed Delivery

  • Please ensure that you provide the correct shipping address and contact number.

  • Orders returned to us due to incorrect address or failed delivery attempts may incur additional reshipping charges.

8. Contact for Shipping Queries

If you have any concerns about shipping or delivery, reach out to us at:

📍 Gladies Boutique – Muteyaar-e-Khaas
#40 Guru Nanak Nagar Police Station road, near Sharma hospital, Tripuri, Patiala, Punjab 147001
📞 +91 77197 09501 | +91 62804 42500
📧 info@gladies.com